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How petir178 Handles Your Personal Information

Your account data, payment details and browsing activity on petir178 are handled with a clear purpose: to keep your account running and your transactions secure.

Account data protectedDANA, OVO, GoPay payment info handled securelyYour right to access and delete dataIndonesia-region applicableContact us to update your records
petir178 How petir178 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies and Account Privacy Practices

petir178 applies account-level security measures across every layer of your data — from the moment you link your GoPay or DANA wallet to the moment a withdrawal clears. Players in Depok and across Indonesia access the same security infrastructure on mobile and desktop. Here is how each area works in practice.

Payment Data Handling

Your DANA, OVO, and GoPay transaction data is passed only to the relevant payment processor to complete the transfer. We do not store your full e-wallet credentials on our servers.

Cookie Controls

We use session cookies to remember your lobby state and analytical cookies to understand how account features are used. You can manage cookie preferences through your browser settings at any time.

Account Security and Retention

Login activity is logged per session. If we detect a login from an unrecognised device, an OTP is sent to your registered number before access is granted. Inactive account data is reviewed on a scheduled basis.

Your Right to Request Changes

You can ask us to correct inaccurate account details, export a copy of your stored data, or delete your account entirely. Requests are handled through live chat or the support ticket system.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Requests

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email through the address listed in the Help section, or via our support ticket system. We aim to acknowledge your request and confirm the next steps clearly — no runaround, no unexplained delays.

Team online

Live Chat

Open the chat icon inside your account dashboard to start a privacy request conversation. Our team picks up the thread and confirms your identity before processing any change.

Email Support

Send your data access or deletion request to the support email listed in your Help Centre. Include your registered account email so we can locate your records quickly.

Support Ticket

Submit a formal privacy ticket through the Help section of your account. Ticket tracking lets you follow the status of your request from submission through to resolution.

Common Questions About Your Data on petir178

These are the questions we get most often about how personal data, payment records and account information are managed. If your question is not covered here, open a support ticket and we will respond directly.

We collect your name, email, date of birth and the payment method you register. If you link DANA, OVO, or GoPay, the transaction reference is recorded for balance reconciliation and withdrawal processing.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with fraud-detection services. We do not sell your personal information to advertisers or data brokers.

Transaction records are retained as long as applicable financial regulations require in the regions where we operate. Session logs are cleared on a rolling schedule. You can ask us about specific retention periods via support.

Submit a data access request through live chat or the support ticket system. Include your registered account email so we can locate your records and respond with a full summary of stored data.

Yes. Send a deletion request through the Help section or via live chat. We will confirm your identity, process the deletion, and notify you once your account data has been removed from active systems.

We use session and analytical cookies to maintain your lobby preferences and understand feature usage. You can adjust or block cookies through your browser settings, though some account features may behave differently without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.